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Privacy Policy

AV Locksmith is a locally owned and operated locksmith service. We have knowledgeable technicians on hand to provide a range of locksmith services for both residential and commercial properties, including lockouts, re-keying, key duplication, and more. Problem with a key or lock? We can resolve it.

PRIVACY POLICY

 

The purpose of this policy is to ensure that customers and users of our service are informed about the information we store and our commitment to ensuring the safety and security of your data. AV Locksmith is committed to making sure that all information that you may provide us is used for professional purposes only and we hope that you find this policy transparent and clear.

  • Please make sure you read this page before requesting our services and bare in mind that, by using our services, you consent to the below-mentioned information sharing.
  • We try to provide you with as much detailed information about our privacy policy as possible. Should you have any further queries regarding our policy, please feel free to contact us.

 

INFORMATION WE COLLECT

AV Locksmith collect data in different ways depending on how you access our services. These can be subcategorized in the following ways:

Data Log – This means that your web browser collates information regarding your visit to our site. For example, pages you frequent, how often you spend there. This also gives us the ability to tell if you were referred to us by a third party website or not.
Directly – This means that the information has been given to us by you directly, either over the phone or by accessing our services online via email. For example, your address, contact numbers, and your full name.
Cookies – You have probably seen cookies mentioned on most sites you log on to. Yet, not everyone understands exactly what they are. Cookies are essentially small information files that are stored on your computers hard drive at the time of accessing our site. Each of these files is different, and enable your browser to store your preferences for your next visit. Note: Everybody has the option to disable the use of cookies should they so wish, but by doing so, you may limit the use of some of our website features. To disable cookies please refer to your browser help section.

 

THE SECURITY OF YOUR INFORMATION

Rest assured that the protection of your information is our top priority. Data is stored on our internal security system. The only reason we would ever share your information is if we are required to do so by law or government body, or if we have reason to believe that, by sharing your information, we would be able to prevent any harm or wrongdoing to either the public or us, AV Locksmith. Please note, whilst we do our utmost to ensure your information is kept secure, we cannot offer a 100% guarantee that there will not be a leak.

 

DELETION OF YOUR INFORMATION

Every user to our website as well as every one of our customers reserves the right to request that their information be permanently deleted from our system. In such cases, we kindly ask that you send us an email requesting this, including your name and surname.

 

CHILDREN’S POLICY

Please note that the accessing of our services is strictly reserved for those aged 18 or older and people younger than this are prohibited from using our site. We will never knowingly collect data from users younger than 18. If it is brought to our attention that somebody under the age of 18 has accessed our site, we will delete this information immediately. We kindly ask that, should you be aware of someone accessing our site/services who is younger than 18, to please let us know, so we can ensure the deletion of this information.

 

UPDATES TO OUR PRIVACY POLICY

We reserve the right to update this policy at any time and these changes will take effect 7 days after first being published, unless they are changes which need to be made in order to conform with Google policies, in which case these will take immediate effect. We advise all customers and website users to revise this policy each time they use our site.